All sales are final.
If you cancel your order you are responsible for any and all costs incurred up to the time of your cancellation, including but not restricted to artwork, setup charges, engraving, and finished product.
Since our product is a custom product and not usable to anyone but the customer who placed the order, all accounts must be pre-paid unless other arrangements are agreed upon. We accept Visa, Master Card, Discover.
Prices are subject to change. We ask that you shop our website for ideas and then give us a call to place your order the way you want it and to verify pricing and shipping costs if needed. Customer agrees to all prices, fees and terms as presented.
All special wording involved in your order should be emailed to firstname.lastname@example.org to verify correct spelling of names and such. We cannot be responsible if customer provides us with wrong wording or incorrect spelling.
Thank you for understanding why all sales are final. We enjoy creating special and unique pieces for each customer.
We use either US mail or UPS. Depending on your order and the size and weight of it, we will get the best price for you.